customer
GBGenerous problem solving They didn’t have the original mitt we wanted, but gave us a generous discount on a better one. Much appreciated!
ABD
GBBrilliant! This was the first time using this company. I made the order but it wasn’t in stock. My husband spoke with the owner directly and he was extremely helpful, offering suggestions and alternatives. Really couldn’t have been more helpful. We’ll definitely be buying from this company again.
Anonymous
GBLack of Disclosure Caused Frustration and Friction I tried to order a New York Parks hat from a listed item that had no warning that I needed to have a proper Parks Employee ID badge and they rejected my purchase because I "failed to provide DSNY ID". They need to adjust their UI on every Parks item that requires an employee ID so this doesn't happen in the future. They sell similar hats at the Central Park Zoo so I'll be going to the physical store location in the Armory for my needs.
GT
GBExcellent service and shipment Excellent service and shipment. The product arrived during the month of December well within the date given. Would most definitely shop here again. Thank you
John
GBGreat product! Great product! Happy I was able to avoid Amazon! Only gripe I have is the lack of shipment tracking (porch pirates love stealing packages in my area), but this wasn't promised when I ordered, and I ordered knowing that, so I don't think such a complaint warrants the subtraction of a star.