Received a damaged Schwalbe tire. I ordered two Schwalbe Land Cruiser tires for my gravel bike. Mounted rear tire with no problem. The second tire bulged enough the front wheel wouldn't turn. Upon inspection, there was a six inch section of severe damage inside the tire. I used only plastic tire tools to mount so I am sure I did not damage the tire when mounting. I sent an email to Tree Fort Sunday evening. Early Monday morning I received a phone call from Scott in Customer Service telling me they were shipping a replacement tire that day. Simply amazing customer service! I would give them a couple more stars if the system. Thanks to all at Tree Fort who helped me with this issue.

Best of the Best Bike shops come and go well perhaps they could have learned a few things from this business model. I live locally, so I have used them in the past for repair. My vintage Bianchi bicycle rear derailleur needed repair, which most bike mechanics shy away from touching, well that was not the case with Tree Fort, they fixed it and it's been going strong for years. The price machine is so wonderful... (they search competitors and match the price), so that makes them my go to part and accessory supplier. Usually, I can purchase all my needs from one store. I have had nothing but a positive experience with all aspects of this bike shop.

Got the parts I was promised Got the parts I was promised, got them when I was promised or earlier, very satisfying experience!

Great Source Ordered some Shimano pedals online from these guys. Website was easy, price excellent, and delivery spot on. Highly recommend this shop.

You can find anything you need for your… You can find anything you need for your bike or buy a new bike there. Internet orders are often shipped free or you can pick up in the store. The prices or competitive or even cheaper than other places and the employees are helpful and friendly. Highly recommended!