This vendor lacks integrity I bought a set of skates In Nov. 2021 that did not quite fit. I returned them in perfect condition. I did not get the full return price. They deducted $30 for shipping. I was forced to file an A-Z claim with Amazon to get my $30 back. Amazon told me they should have refunded the whole amount including the shipping fee. I am concerned that most people are not aware of this policy so just forewarning you about this vendor.

The packaging was not professional The packaging was not professional. And the item I ordered looked like a used one. And they sent me wrong item that did not match to the picture displayed on the website.

Great product Great product! I am a picky customer and I am very pleased with the quality.

Love my new Jackson ice skates! Love my new Jackson ice skates! Love how this company gave clear informative communication on all facets of my purchase. Love the updates on tracking my package and the customer service is excellent. Keep up the great work!

I paid for 3 day delivery but it was… I paid for 3 day delivery but it was sent regular shipping. I am trying to get reimbursed for extra shipping charges but no response from the company. Skates.guru has since reimbursed the extra shipping fee. However they also accused me of slander as they claimed i had not sent them an email regarding this issue. I would happily forward my sent email to anyone to prove i tried to resolve my complaint with them. I will not use this company again.