Michelle Brooks
GBCheap tat, don’t waste your money. The sweaters arrived on December 31st, despite being ordered on December 12th as a Christmas gift. It turns out I wouldn’t have been able to gift these to anyone even if they had arrived at the promised time because they are such poor quality. The logo transfers are a shiny, stiff plastic finish and just look terrible. Not only is this company incompetent, their products are poor quality and poor finish cheap tat.
Exquiteslugguy
GBGreat Customer Service! I received a product with some defects and contacted Vintage Brands Customer Service. Ashley responded very quickly and once she saw photos of the defects, she sent along a replacement with no need to return the original. Ashley was fantastic and made it very easy for me. Additional info: I received my replacement today (2/20) exactly when Ashley said I should receive it. It looks great! I will order more from Vintage Brands.
DRE
GBSTAY AWAY FROM THIS COMPANY If I could give this company-10 stars it wouldn’t be enough. This is the absolute poorest example of online company for t-shirts I’ve ever had the displeasure of buying from. No communication when you email for status. Won’t respond even after sending multiple emails. The only way to communicate with this poor excuse for a company is to email them and they don’t respond. In the process of of filing a fraud complaint with the Tennessee Attorney General’s office. Stay away from this company.
Suzanne Scott
GBWill not order from them again! Order placed on 1/1/24 for two hoodies. As of today, 1/26, order shows still being printed. There is no customer service number to speak with anyone. Not responsive when emailing customer service. I emailed 6 times before I ever received a response 2 weeks later. And, the cancellation policy says you must cancel within 2 hours of placing order.
Shawn V
GBGreat customer service from Ashley I've seen a lot of bad reviews for this company, and I don't want to discount anyone else's experience, but mine was positive. I had great customer service from a representative named Ashley. She helped me out with an exchange when she probably didn't have to, and she was always friendly, helpful, and quick to respond. Thanks!