The Golf Club

1315 W. Ben White Blvd., 78704, Austin
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1.55
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

0.00%

1

85.00%
About The Golf Club

The Golf Club is located in Austin, Texas in the beautiful Texas Hill Country. Specifically, we are located at 1315 W. Ben White Blvd., Austin, TX 78704. Please come visit our showroom and see the wide assortment of New and Used or Pre-Owned Proline Golf Equipment. You can also take a peek at our store by visiting us on Google Maps.

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Julio Montano
GB

Wish I could give 0 stars Wish I could give 0 stars for the horrible customer service and overall communication. Placed an order in December and was not provided any updates or information along the way. I had to keep reaching out via email since they do not answer their phones and delivery date kept getting pushed back for one reason or another. Eventually they said they were not able to fill my order and would refund my purchase March 16. I waited and reminded them to refund my money and they kept saying they were working on it. Luckily I paid via PayPal and was able to submit a dispute April 17 and won the dispute to receive a refund April 18. I would never purchase from them again and will deter whoever I can to not have to deal with such an unprofessional “company.”

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John Cavanaugh
GB

Do not buy from these guys Do not buy from these guys. Complete fraudsters. Ordered a Puma 1/4 zip . At least I used PayPal. Zero communication 3 weeks later. No email response. Live chat is down. You will not be able to login to any account. Filed a complaint with PayPal. Had to escalate two weeks later. What will get their attention is a complaint filed with the CFPB. Consumer Fraud and Protection Bureau. Let all parties know you did this. They must give a response once the CFPB open a complaint file on them. This got someone’s attention. Got a refund via PayPal within 30 minutes.

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Frances Polanec
GB

Do not buy here! BUYER BEWARE!! Return policy for clothing that does not fit is hard and NOT customer friendly. Thru could learn from other ecommerce vendors! Return email wording makes it sound as you are at fault if something doesn’t fit. It has to be inspected and not just returned. Return authorization email came only after lengthy conversation. No labels provided...you are on your own! Return shipping is on you too! I will never buy from them again! Buyer beware

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Steven
GB

if you expect performance do not buy… if you expect performance do not buy from this site. Received damaged merchandise. Sent multiple e mails no response until I got pay pal involved.. Had to return my club at my expense. Waiting for a paypal return of my purchase price still out 37 dollars. maybe this is Texas style: multiple emails : undeliverable. Buyer beware . They appear to not care.

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anthony olona
GB

Avoid these guys These guys are not what they pretend to be. They like to represent themselves as organized when they are the most unorganized company I have dealt with. I ordered a putter grip from them, they sent me a tracking number but will not take the order to the post office until I reached out to PayPal and threatened to cancel and get my money back. They will send you emails to create the impression they are working on your order while nothing is been done. I will stay away from them.

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