Absolutely unacceptable customer service My clubs were stolen during transportation, and it has been impossible to get any reply from the customer service. I have no idea if they have started to produce new custom fitted clubs or not. It is simply impossible to reach them. Money has been withdrawn from my credit card, and I have no idea if/when I will get my clubs. I have bought things from them before, and then everything was ok, but this is unacceptable

Disrespecful treatment of old age pensioner I am an old age pensioner and on the 04/12/14 I purchased a product from Golf Store Europe for a xmas present.On delivery a vital part for operation was not included. I sent 5 emails regarding missing part plus 6 photographs of product delivered. Golf Store Europe completely .ignored my last 3 emails by never replying. I am not going to abandon my persuit of missing part. This is very rude and disrespecful.conduct. This company should not be in busines ( Product no 140947 ) 14/01/15

Warning !!!! Fraudulent site !!!! Une bande d'escroc !!! Me: "Hello, A part of my order has still not send, could you tell me when will you do it." They told me that it will arrive in one month and two months later I asked for a refund for this part of my order still had not arrived. They said "OK", in two weeks and then another week and then again 48 hours but I STILL DO NOT HAVE MY MONEY and it's been 4 months since I have nothing and no answers. This is a BAD and THIEVES site, IT HAVE STOLEN me $ 300 = 280 euros

Didn't receive any item nor answer at all Order placed on 2nd december ( pair of footjoy shoes. IN STOCK ) . Payment done . 123 € Now , 13 january , didn't get any e-mail answered nor any parcel delivered . Don't know what's going on, order status says PROCESSING , but it doesn't seem to work . I tried to call at least a dozen time , didn't manage to contact them. Still Waiting for the parcel to arrive.

No warranty service No warranty service despite the legal 2 year warranty. No response whatever form the store on mail. And if you buy throughout Amazon hey provide only a 90 days warranty service policy so ;-(