Poor Execution, Poor Customer Service I ordered in early July, received late August, only to discover the company sent me the wrong size. I ordered adult size 12 and received a child’s 7. They admitted they were at fault. No other styles were available in my size for an exchange. They refused to send me a return shipping label, they expected me to pay to ship them back, and were only going to issue me $100 and I originally paid $128.99. The issue was never resolved.

Love my skates Love my skates. I got the rainbows. Disappointed that I did not get the wheels I ordered that are suppose to light up. Took 2 months to get here but that's due to customs and covid. They fit nice and are pretty. They roll so smooth which makes them pick up speed quick. Sunny Skate needs to stop removing comments from their page as it makes people feel like they are being scammed. Overall I'm loving my skates and will be ordering more. Be a skater not a hater!

BEWARE BEWARE. I ordered on May 6th, it wasn't until after, when i contacted them they said it would take a month to deliver. I asked them to cancel because I couldn't wait that long. They said they will cancel (it's now June 7)and I would receive my refund within 7 days and I never received it. I reached out again and they never responded. Will be contacting my bank.

We haven’t received it yet. -

They won’t refund me for cancellation Cancelled order immediately after placing it. Shipping dates and info were not provided up front and decided to cancel. Reached out immediately. Contacted PayPal. Sunny skate asked if it would be ok to just refund part of the order “because they already spent my payment and it’s hard to make money”. I asked for full refund and over a week has gone by and still have yet to receive a cancellation and more importantly a refund. Now they will not respond at all. Would not order from here again.