i ordered back in November of 2023 and… i ordered back in November of 2023 and is currently March of 2024 still no update on my items i bought tried contacting them about my order and still nothing they took $500 from me and can't get ahold of anyone. I don't understand how they still have a website that is current and say products are still in stock. Guess i should of read reviews before ordering.

What is the point? First and foremost their prices aren't even very good. What is the point of paying a fee if their prices are just average!?!? And worse, their customer service and order fulfillment are terrible! It takes them 1-2 weeks to ship orders. This is the only company I've dealt with in years that can't ship order in 48 hours. Just terrible.

I ordered 12 items July 31 2023. I ordered 12 items July 31 2023.. It is now September 20th and Nothing has shipped. I have emailed support 16 times and they no longer answer the phones and the automated message says to email support. They must be getting ready to file Chapter 11 since they are not shipping anyones items and they have not responded to anyones emails in months. Go read the reviews on their BBB page. People are furious that they have spent thousands over the past 3-5 months and not a single person has received their purchased items. Since their customer support does not respond, you can not cancel your order OR your membership and you can not get a refund. Everyone needs to report them and file claims on the BBB website.

Still no shipment after 5 months I ordered in May 2023 and have attempted to contact BDU at least a dozen times via phone, online contact form, and email, and I have received zero responses regarding my order, which still has not shipped, and order status still says "pending shipment." However, they have emailed me a few times asking me to update my credit card info for my monthly membership.

Didn't get right order ..paid 17pound… Didn't get right order ..paid 17pound for a wrap and burger..never got chips wedges causes or poo...food cold..never again