Shipping was fast Shipping was fast. The belt worked great. It was a little difficult replacing it. Once we found a you tube video, it moved a little faster.

5 days and waiting for a package shipped priority mail I paid for priority shipping on 12/6. As of 12/11, I haven't received the item. The product was shipped USPS and they don't know where the package is either. I sent a few emails to Sole Fitness Parts but I haven't received a response yet. Shipping isn't under Sole's control but helping the customer track down the package is their responsibility. Hopefully, someone calls me from Sole today.

Website for ordering parts directed me… Website for ordering parts directed me to alternative rail part that worked for my elliptical and was in stock, instead of on back order, which was much appreciated

User friendly parts ordering system Easy to pick out correct part from online parts list/diagram. Order was shipped promptly. Correct part rec'd...bike back in business once again.

While I wasn't able to find a video… While I wasn't able to find a video specifically related to changing the Running Belt on the Sole F63 treadmill, I did find one that was fairly similar. I was able to remove to very old belt and replace it with the new one w/o any issues. It tested out great, and I am off and running (actually walking) again.