Peloton (North America)

New York, United States
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4.35
Based on 20 Reviews

5

75.00%

4

5.00%

3

10.00%

2

0.00%

1

10.00%
About Peloton (North America)

Peloton is a New York City based exercise equipment and media company, founded in 2012.

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Doc Snuggles
DE

Bike is fantastic, required membership plan is a dealbreaker for me The bike is absolute fantastic and I have not one bad thing to say about the quality of the bike itself. However, there is a membership plan you have to subscribe to just to use the full experience of the bike. This adds for German customers 39EUR per month on top of the high expenses for the initial purchase and makes Onepeloton simply unattractive from my point of view. You have tons of classes in this membership plan, but I just want to use the bike. I have just contacted the customer service and asked for downgrade options, and they confirmed that I have to stay in the highest plan if I want to track heart rates, set complex goals etc. This is outrageous in my eyes and I cannot believe they can get away with it. Instead of running programs like "Peloton Certified Refurbished Bikes", that I understand as an desperate effort to reallocate used bikes from inactive or otherwise lost customers (like me, happy but seriously unimpressed with the subsequent cost) - maybe Onepeloton should change a business model that feels like an absolute overreach to me.

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SN
GB

Love my Peloton The instructors are fantastic, the variety of classes keep things fresh, and the music selections allow me to pick what I need on any given day. I am getting stronger and more fit because of the Peloton. I'm a big fan.

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Dianna Bari
MX

Latest issue Latest issue - major outage for android users. Peloton can bombard my email box with sales emails but a massive outage occurs and they can't bother to notify me via the same email address and provide the fix??? I have to discover it when trying to take a class on my tight schedule, get annoyed, then go down an rabbit hole trying to find out what's going. Unbelievable.

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Susan
GB

I love my new tread I love my new tread! It is my 3rd Peloton product and I decided to make the purchase based on how much joy I get from riding both my original bike (located in on our home on the West Coast) and my bike+ (located in our home on the East Coast). I have never been a group exercise or gym person, but the experience I have with the live classes and on demand classes is truly positive. The instructors are positive, encouraging and real! I GREATLY appreciate being able to get on my bike or tread and feel like I'm part of a caring community. I don't want to hear about politics, religion, or upset and they all do an awesome job of steering clear of all of those!

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Mike
GB

Overall a great decision to purchase Overall a great decision to purchase. To have the different types of workouts and exercises at your fingertips is fantastic. The choices are broad and it is easy to filter based on your mood or length of time available. Would love to see another product in the Peloton family that incorporates weight lifting.

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