The instructors make the experience! The bike has performed as expected and I have had more consistent workouts despite my very demanding job and being a full time mom. The instructors make the difference. I’ve been motivated to stick to the this because of Robin Arzon and Hannah Corbin. Both are amazing instructors!

Thoughts on Peleton I enjoy the content and the variety of instructors and programs to choose from. Three areas for improvement - 1) A huge mixed message of “don’t use your bikes until further notice”and “ it’s going to take 6-8 weeks to get the replacement bike stem to you.” If you’re going to announce a product fix, have sufficient replacements ready. Otherwise you’re opening yourself up to more criticism (and lawsuits). 2) Allow programs to be sorted by year created. I’ve taken to riding all of the older rides, but it takes forever to scroll through everything to get to the ones from 2019. 3) Adding more pre/post-ride stretches (especially pre-ride).

Unrealized potential. Peloton captured my exercise routine completely for a few years. The quality of the rides and instructors was great. I really enjoy the classes. Unfortunately this is a product with unrealized potential. One of many suggestions: if you’re going to allow or encourage followers and friends to connect do something with it. Build community. Chat functionality during the ride, syncing up for pre care group rides, friendly challenge based competitions. You guys way missed the mark on social connection. I thought peloton would be my primary exercise forever, but I get more out of going to a spin class at the gym. Do better.

Mine was delivered and set up in a… Mine was delivered and set up in a timely manner. I do numerous activities for exercise. This is one of my favorites. It's challenging. It has many classes to choose from, live or taped. Also, I have had no issues with my bike or monitor. All positives. Cleats were tough to get to work originally, but now no problems.

Exercise itself is top notch Exercise itself is top notch Would like to see some instructors who lead the ride with LESS talking and encouragement. Also, too many specific foreshadowing of the workout. I want to work hard yet zone out a little.