Save yourself the trouble! Still no scale I came here to write about my horrible experience and see that literally everyone wrote exactly what I was going to say. It’s been over a month and still no scale, tried to cancel multiple times. Customer service LIES repeatedly and is most unhelpful. I’m going to dispute the charge with my credit card company. Save yourself!

Kinks to Work Out Product was not delivered by Christmas as anticipated, but received several email notifications on the delay. Hope they can fix the production issue for any future customers. Nice quality scale. App is easy to understand. however, I have not found a way to sync with the App unless I open the App every time I weigh in.

Finally got my scale which seems to… Finally got my scale which seems to work but it took 3 months to receive it. I contacted care 4 times, asked for an update or refund they’ve just kept telling me it was being processed but never would respond to my request about canceling order. Super frustrating to say the least.

Fittrack Review Finally received scale, after a month of waiting. The app constantly crashes. I've uninstalled the app and re-installed and still continue to have issues. The accuracy of the scale seems to check out, but the app needs a lot of work. Without the app, the scale is useless.

Too Long Of A Wait I was very excited when I ordered this FitTrack scale. I have watched Jenn Sherman/Peloton promote it on Instagram. I placed my order in December 16, 2023. I just received the scale January 28, 2024. After contacting FitTrack several times I was told it had shipped each time. So, if you want to wait six weeks for a FitTrack scale place an order if not I would not do business with this company again.