Excellent Service So Far I was doing research on treadmills and had settled on a particular model. I had a few questions and the chat notification popped up. Jason Mercado was on the other end and was incredibly helpful in answering all my questions on specs, warranty and anything else I needed. He gave me his email and was very responsive and patient in the coming weeks. He was also able to help me find a better fitness solution at a comparable price. I hope shipment, delivery and installation go as smoothly as the buying process.

Customer service is excellent Customer service is excellent. Very responsive and happy to help with all of my questions.

Jason was very helpful Jason was very helpful. I talked with him several times. He was very knowledgeable and helpful. I had some time to decide on what I needed and so as questions came up I asked and he was very prompt with a response. I felt very confident that he was providing me with great information and wonderful customer service. I went to several stores in town (big box and privately owned) and they did not provide the knowledge, patience, or customer service that I got with Jason. Other online stores were not very helpful and treated customers like an assembly line with the responses to questions etc. Jason is the reason I selected your company and the product because I felt confident that I had someone I could reach out to and rely on.

I am a careful shopper I am a careful shopper. I am purchasing my first treadmill and wanted to get it right. Jason was the online specialist who helped through the whole process. He was honest and open and answered my questions very quickly. I've had a great experience.

Extremely responsive and answered all… Extremely responsive and answered all of my questions almost immediately.