Can not reach an employee I have not been able to reach customer service in 2 weeks to install my new equipment. No one calls back. Kind of disappointing because the equipment is expensive. I’ll reconsider my review once it gets out of the box if I ever reach an employee.

Very helpful in keeping me informed of… Very helpful in keeping me informed of shipping and delivery…prompt returned emails and phone calls!!

I ordered my Pilates reformer almost 2… I ordered my Pilates reformer almost 2 months ago and still haven't received it. It has been fully paid for, so I'm now paying interest on something I don't even have. I realize that times are strange with shipping items etc., but haven't heard anything from them since the last notification that it would be even later than expected. I've not been given any kind of time frame when I might receive it either. It's been a frustrating experience and it makes me nervous that I may never see my reformer despite already shelling out a substantial amount of money.

My Massage Program is a great addition… My Massage Program is a great addition to this massage chair. It allows to save our favorite massage techniques and settings, access them whenever we want. It's convenient and ensures me enjoy a personalized massage experience. Another interesting feature is the Chromotherapy Lights. These lights emit soothing colors that helps create a calming ambiance during our massage session. It adds a unique touch to the experience and enhances relaxation. I am very much happy with the purchase!

I’m a disabled veteran and can’t… I’m a disabled veteran and can’t move/assemble my machine due to a back injury. The assembly service they offer is great. The technicians carried it inside and put it together perfectly. Super happy with it and the exercises on the machine are perfect for keeping my back limber and pain free.