KHL
GBNot sure if this is a legitimate … Not sure if this is a legitimate business. I placed an online order. They sent me an email saying they were out of some of the items and that they've issued a refund. That was about a month ago. I wrote to them 4 times and I have yet to receive a refund. They sent me an email that the refund was already issued weeks ago so not sure why it's not going thru... Do not trust this business.
Pedro
CAWorse customer service I’ve experienced! I purchase a pair of shoes around the end of Oct but I had to return the pair of shoes for a replacement, as the website said it was waterproof but I used once as my foot got wet. The first few contacts was okay and quick to receive the return label, the customer support said the new pair was set aside to be shipped as soon as they receive the return item. Once I have shipped the item back they stopped replying my emails. My item was delivered on Nov 27 and so far I haven’t receive my replacement yet. I send them emails, no reply, I call them so many times but only able to talk to a person once and he said he would follow up with the customer support that was “helping” me. During the process. After that, no updates, despite calling them and leaving messages because there’s never a person available to talk to you. So, u til now I don’t have my shoes and they haven’t even contacted me to offer a refund. I did purchase a few other items from them but will never do it again. At this point I believe I lost my money and won’t get my shoes. I wouldn’t recommend anyone to buy from them.
Seekergmail Com
GBThe failed to respond to the item i… The failed to respond to the item i returned. Issued a credit and then failed to honor it. They email stating they will respnd in a day....never happened. Straight ripoff. Stay away from this company.
Linda Caruso
GBHorrible company Horrible company. Had to return item and did understand I had to pay return shipping but then they added another $9 for handling stating it was for the return label. So a $58 item and I will only receive $39 back and no purchase.
Jodie Lang
CASlim to no customer service and no item received! Ordered golf shoes June 30th and issued a tracking number July 4th. Long story short, I’ve sent emails and called regarding the whereabouts of my order. I have received no communication as to the status of my order. I’m entertained by the replies from the company on this site to the poor reviews saying just call or email, we’re here to help, it’s simply inaccurate!