Efficient appointment scheduling is… Efficient appointment scheduling is crucial in ENT practice. VA.care has done an excellent job in managing our calendar, ensuring smooth patient flow and minimizing waiting times.

I have been using this medical virtual… I have been using this medical virtual assistant for a few months now, and it has greatly improved my efficiency in managing patient appointments and records. Highly recommended!-

I would have liked for staff to be more experienced and trained I would have liked for staff to be more experienced and trained in handling and working front office. The staff that I have are really great in personality and have great customer care. They are timely and able to accept instruction. I have received positive feedback about them from patients which is always a plus. As I always want my patients to feel respected when they contact the office. They lack knowledge in the operations of medical front office operations and procedure. So there is alot of training and revisiting procedure. Not expected if agency advertise to provide medical skills trained professionals.

VA.care's team has been instrumental in… VA.care's team has been instrumental in streamlining our ophthalmology practice. From managing complex appointment schedules to handling patient inquiries, their service has been outstanding.

VA.care's assistance with prior… VA.care's assistance with prior authorizations has streamlined our workflow significantly. It's comforting to know that they are handling these critical aspects accurately and swiftly, improving our overall patient care experience.