Sherri Placek
GBThese folks were so helpful to guide me… These folks were so helpful to guide me to purchase the right air vest. They endured all of my questions and eager to assist. Great communication and no knowledge of their products.
Markus Reiterer
GBBuying an air vest online Buying an air vest online, is not trivial. Most vendors don't allow returning safety products and as a man of average size most hard-wall stores don't have products in my size to try on. Catherine Winter was absolutely amazing. She helped me through the sizing process and together we found an air vest that fits me perfectly.
Jill Giri
GBGreat customer service I needed to replace my show helmet in a hurry after a "high speed unplanned dismount" from my young horse. I worked with the online chat when ordering to make sure it was able to be delivered in time. I ordered on a Sunday and it arrived (a day earlier than expected!) on Wednesday. I was leaving for a show on Friday. Great customer service!
Jaime Byrne
GBOne stop shop for all equestrian safety needs! We had the privilege of having Catherine from Ride EquiSafe come out to our farm for a product demo. She is extremely knowledgeable and thoroughly explains why she carries the brands she does and her experiences with others, completely unbiased and backed by science and research. I was able to try on a few options and ultimately settled on the HorsePilot air vest, which provided the best fit for me. She explained how they work, how to change out the cartridge should you have a fall and deploy the vest, and provided great resources to provide all the information we may need down the road. It was overall such a great experience and I look forward to purchasing stirrups and a new helmet from her in the future!
Jennifer Snead
GBExpert, personalized guidance on body protection post-surgery Really appreciate the personalized, expert advice and guidance on selecting appropriate body protection as I got back into jumping after my back surgery !