Ann Cottrell
GBPurchased tall dress boots but they… Purchased tall dress boots but they were not the right height or calf size so sent them back and re-ordered the correct size. They held $100 on the return. The website says they have the right to charge 10% on a return but $100 is well over that 10% plus a actually purchased another pair of boots. This is not how you treat a new customer.
Marcela
MXGreat service all-around Customer service was great, offered solutions and alternatives. Shipping was fast and had no issues with it at all.
Andrea
GBThen helmet arrived broken and I cannot… Then helmet arrived broken and I cannot exchange it since you sent an email saying there is no exchange or returns
Dev Poston
GBProbably the quickest shipment of… Probably the quickest shipment of riding equipment I’ve ever gotten from the opposite side of the US!
Nancy Barnes
GBBuying a dressage snaffle bridle Buying a dressage snaffle bridle, 2 different returns, no hassle…quick and easy, finally got the one I wanted. Other shops I have had to do formal credit card return/recharge each time. Good customer service!