Good customer service I had a problem with a product and customer service solved fast and efficiently Thank you fb sport

Support in non-existent! I have been emailing this company for the last 3 months without a response. I purchased a $600 swim platform months ago that quit holding air. They said they warranty their product. All I wanted is a return label to send it back so I could get a replacement or repaired and it has been total radio silence. I have sent over 30 emails because its the only way to contact these folks. They say they Guarantee all of their products...Yea! Until they don't... :(

I bought my inflatable paddle board in 2022 and I absolutely love it! Well built and amazing costumer service! When I lost my valve they responded right away and sent me a new one. 10/10 🌟 I bought my inflatable paddle board in

I do not do business with this company purchased a refurbished board for… I purchased a refurbished board for 100$, the air valve was broken, looked as though the insert itself was super glued and was unable to hold air for more than a 1/2 hr plus the grip pad came off when I unfolded it. They offered me a 30$ refund or purchase a new one for 40$ more. My son said Mom they screwed you, they are required to fully refund a faulty product! But I went with their offer now I have a mass of unusable plastic that I need to figure out how to recycle or use somehow??? I bought a refurbished board because I thought it was better than buying new. I wish I had just bought a GO board again after mine was taken. My trusty GO board thrived after only one inflation, surviving Vermont winters breaking through ice and ferrying Carlos and I on river clean up adventures... It's truly sad that companies feel it's ok to sell their trash and make you feel gracious that they will send you another for more money...

my first inflatable my first inflatable! I cant believe how solid and firm the SUP is. Feels like my NuCanoe fishing SUP. I sold it, cause of a shoulder operation gone bad. Getting a whole new shoulder in a few weeks, bought this on sale. Blew it up, was surprised how firm it was. I will be on it, on water, in the spring!