rio scerbo
CAI purchased a 700ml sport bottle I ordered a 700ml sport bottle and the neoprene sleeve started ripping at the handle after 2 weeks of fairly light use. The threads on this bottle are horrendous go twist and very loud, very high friction. There is a coating that wears off every time you open and close the bottle that will result in a black/grey powder/dirt that wipes off from the mouthpiece with every clean. It’s gotten slightly better but the grittiness on the threads is still very tough and loud. I am hoping it gets a lot quieter as use goes on. For $100 bottle and the sleeve to rip so fast is quite dissapointing. I emailed asking for a replacement so we will see what happens but I doubt that anything will come of it. Be very weary when purchasing from Silverant. They ship their “US” products from china and also lost my original order when I ordered through them on Amazon. (UPDATE) my sleeve ripped on my bottle after 2 weeks and I emailed support for replacement and they decided to send me 2! Replacement sleeves for my trouble. Excellent customer support, I will be using this bottle a very long time and it’s very comforting knowing the customer experience has your back. 4/5
Krusher
GBCustomer service & parts have been great Customer service has been great both times I emailed them on different items. Sean came back right away and gave knowledgeable tips and suggestions. You can get replacement parts from them online through resellers or direct so you're not buying something only to be discarded when you can't fix it like so many other things lately.
Abdalla Rammah
EGUltralight 800ml Water Bottle The 800ml water bottle is super light, sturdy, durable, and my go-to option on all of my hikes since I got it, it fits everywhere and the design is so slick and cool.
Stefan Carl-McGrath
GBGreat products, great service! My gear includes many products from the SilverAnt titanium range, and I can only say good things about these products. I love the design, they are functional and well built. There was only one occasion when I had the slightest issue with a new product. The 3rd party seller was very unhelpful, refusing to fill their legal obligation. However, the SilverAnt customer service stepped in and resolved the issue quickly. A real great company!
anthony ferguson
GBFantastic Titanium Ultralight 750ml cup I bought this cup before a weekend hiking and camping trip and I used it for all my drinking and smaller cooking needs. The cup is so light it's great for a day out backpacking. This cup not only looks awesome but it kept all my cold drinks ic6y cold and my coffee and soup nice and hot. It's the perfect size to boil up a one person meal of soup or noodles. I love this thing!! Would recommend the company and will be buying and using more products from them!