Extremely accommodating! Ski essentials was extremely accommodating and super kind throughout our whole experience! My boyfriend and I had been looking online for skis and found the ones we wanted on ski essentials. Their customer service guy, Mike, was kind enough to expedite our order to have them ready for pick up day of! The whole process was quick and easy, not to mention a great price too! Highly recommend!!

Getting it done! Initially there was a problem with my order. Long story short, Ski Essentials did right by me and gave viable options. As a consumer and also someone that has been in sales my entire career. That's all I can ask for, is to be treated fairly. My skis arrived and the packing/care was tip top. They even mounted my bindings! Before purchasing I had referred a couple people that purchased, now they will continue to get positive word of mouth from me!

5/5. Went to my local ski shop to buy a pair. They were asking $500 for only the skis. I found the EXACT same skis along with boots and poles for $494 on ski essentials website. I asked a question through the chat feature at 9pm and received an immediate response. Free shipping only took a few days. Would recommend ski essentials to anyone

Buying 2 full xc ski packages online… Buying 2 full xc ski packages online (skis, boots, poles, bindings) is tough not being able to try them on. SkiEssentials made it beyond easy; I didn't know about sizing and was able to email them. They were currently updating their landing pages for more dropdowns with sizing but they were fast to respond. Purchased 2 full packages, received perfectly. Was able to exchange boots bc of a sizing issue at no problem; they even pulled the correct size aside until I sent back the wrong size. Would absolutely recommend; great customer service and great products.

Bad customer service, charge shipping for returns Ordered a pair of 2024 ski boot for my son, the pair I received was manufactured in April of 2022. If I wanted 2022, there was other cheaper options before I made the order. I called to understand the situation and was told it was a carry over boot from the 2023 season. Since the boot will be used as hand me downs for my 3 kids, I plan to return it so I can purchase a more recently manufactured boot. I was told that I would have to pay shipping and was even asked if I called to check on it before my purchase. Basically the customer service is blaming me for not researching enough and it is my fault. I express that to the customer rep, and was told, "okay, I can offer you return label". I still have not gotten the return label yet so I might need to call back. Skiessentials review videos online is great and made the purchase with them to give it a try. I will not buy again, I will go back toevo.com instead, they have great customer service.