Refuses Returns on Items With Poor Fit Quality Bought a cycling jersey for my wife and although I bought the correct size the fit quality is terrible and I need to return it but GCG refuses to accept a return or refund our $. Their policy says that buying the "wrong size" doesn't qualify for a return but I bought the right size and it simply doesn't fit properly and GCG says that isn't a valid reason for returning an item. Are they kidding me? Any cyclist knows that some gear fits well and some doesn't, just like any other article of clothing. What reputable company sells clothing online and refuses to accept returns when an item that simply doesn't fit properly? Stay away from GCG...stay very far away!

Return to Vietnam Product was way too big as per the sizing guide. Even though the phone number is US based, they requested I return it to Vietnam or pay $29 for another jersey that seems to be of questionable quality.

High quality jersey; high quality service Found a good looking "Mexico" jersey at GCG. They had one or two left. Very happy that I got one. A high quality jersey arrived with oddly (poorly) designed graphics. A design that obliterated the Mexican Flag that is cleverly used for the pockets on the back of the jersey. Disappointed we let GCG know. They offered to send us a corrected jersey for a small fee. We are very pleased. Thank you for the extra effort.

Like my new University of Tennessee Cycling Kit I just received my new University of Tennessee cycling kit ordered from Global Cycling Gear. I am very pleased with the cycling apparel. I like the various University of Tennessee cycling apparel designs from which to choose. The entire process of ordering and receiving the product went smoothly and timely. Thank you to Global Cycling Gear for being in business and offering these University of Tennessee cycling apparel products. All went well. I am very pleased. Thank you.

Perfect service, perfect product, happy client I ordered a cycling kit for my husband which did not fit and then experienced the best customer support ever. The kit was replaced and all my feedback was replied on personally, quickly, super friendly and really caring. That's how it should be everywhere. This is how customers are made happy and loyal. Thank you very much. By the way: the kit looks great, is of very good quality AND all this at a reasonable price. Happy to shop at Global Cycling Gear again.