Steven I
CAcustomer support is beyond amazing The customer support is beyond amazing top notch. Personal thank you to Maddy! She is very receptive to the customers concerns and pro active dealing with anything that may arise.
Jack vanderDeen
CAHighly recommend Excellent communication, email updates about when your order should be ready, notification when shipped. Properly packaged and top quality item. I ordered the Cobra Adder and am very satisfied with my purchase.
One man
GBMy experience with GoGun so far has been fantastic! My experience with GoGun so far has been exemplary. From the moment I contacted them, through hours of questions, multiple change requests by me, all the way through to receiving my order: seamless. Maddy at GoGun was kind, pleasant, and thoughtful throughout the process, getting me answers to technical questions within minutes. I would not have had the comfort to enter the world of PCP guns without her patient assistance. The package arrived lightning-quick to boot. I look forward to doing business again. I give GoGun my highest recommendation.
Kat Miller
GBThis company is a joke This company is a joke. I received an order confirmation for an order I did not place and tried to cancel immediately but was told that it had already shipped. That’s amazing I’ve never heard of something shipping that quick ever! I then contacted someone to help me and they told me they would only refund 70% due to a restocking fee and I would have to pay to ship it back. I looked up the refund policy on the website and it clearly says they will issue full refund for certain circumstances but clearly that’s a lie. If us not placing the order isn’t a good enough circumstance I don’t know what is. On top of all that the person I was dealing with was extremely rude!!! Don’t ever buy from this place cause if something is wrong or it ships wrong you will only have to pay for it in the end!!!!
Mark
GBBeware Read the fine print,I received a aea challenger.50 and upon arrival I found that the end of the air tube by the gauge was saturated in oil..I'm not sure if this is a normal thing with pcps as this is the first one I've seen,but I didn't like it at the cost of this airgun,so all said and done they charged me 100+$ to "restock" the item and shipping was 100$ with insurance end of the day it's my fault for not reading the fine print first but that's the time we are in,Also the rifle was advertised as a 9# item.....not even close