Kat McKay
GBHouse beautiful, pool was green for St. Patty's This is the second year my college softball team has stayed with Villatel. The house was amazing, clean, and as expected. The biggest issue we had was that our pool was out of service and unable to be used upon arrival an stayed like that for 5 of the 8 days we were there. We did get 10% back for each day it was unusable, but with a group of 20 college kids, it was very disappointing to arrive to the house with the pool like that. Also, it would be helpful if some of the areas came with setup instructions for example, the bowling alley, the movie theatre room, and the karaoke machine.
Stephanie Paul
GBJust booked the VACATION!!! Clean House,very big,Theme rooms just as pictured🫶🏾🫶🏾 If traveling with little ones they will be excited lots of attractions nearby and plenty of Food locations.24/7 security on premises safety is always number one for me when im traveling with my kids.
Jordan Hamrick
GBGreat Stay, Great Service Our family stayed at the "Whimsical Wonderland" villa in Solara. We wanted a water-park for the kids, and they were super excited about the themed rooms. The house was gorgeous and clean - we really appreciated that. The only issue we had was with the wifi in the home. We tried to watch several movies in the theater and just kept getting a spinning wheel. Villatel was very quick to respond to texts, and had someone out the next morning. The issue persisted, and they escalated it to the IT department, who arrived the following day and put the issue to bed. Their response was fantastic - and we really enjoyed our stay with them.
Jennifer Kulik
GBGreat space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!
Meghan Butler
GBSolterra Resort = Best Memories Ever We stayed in a 10 BR vacation house in Solterra Resort (on Broad Oak) in Davenport, right outside of Orlando. Quite the magical experience that really wowed the kids and our other guests. The theme rooms were divine, and the theater room and arcade really added that extra pop of luxury and extravagance. The 2nd refrigerator was a neccessity i didn't even know i needed, but i was so grateful for it!! There was something to do for everyone, and plenty of room so even with 20 people we never felt crowded. Loved renting from them directly, rather than through a 3rd party. They were very responsive and professional with every communication. The house was amazing, and spotless. All of the costs were transparent, and everything was as promised. Looking forward to our next stay, because they certainly have us spoiled! 🥰 Edited to add that Brianna was especially lovely, patient, and extremely helpful!