My Deposit Refund I rented an apartment through Housestay, and moved out by the time the pandemic got started. Housestay tried to reach me to send me my deposit back, but I didn't have access to the communication at that time because of the locked down situation. I came back after a year and reached out to Housestay to get my deposit back, and even though it was a long time, they were very helpful to lookup my account and get the paperwork started to process my refund back. It took a little while to finally get my deposit, but that is understandable to go through the processes to reclaim the refund after that long time. The guy named Chris from Housestay was very helpful and responsive throughout the whole process, and kept me updated on the status of the process and answered all of my questions promptly. Thanks Chris!

The perfect way to find high-quality… The perfect way to find high-quality temporary housing!! I was displaced due to COVID and needed to find a clean, safe, and modern apartment for a few months... after looking on airbnb, craigslist, and a few other sites I came across HouseStay. I was able to find the perfect home that meet all of my needs and was able to stay below my budget, I was not able to see the property in person due to COVID but the property had a 3D virtual tour so I was able to see exactly what it looked like! Unlike some other sites the unit had actual photos of the unit, so I got to see the exact apartment I would be moving into... and to my surprise when I moved in it was exactly as advertised and actually even nicer than than it was displayed in the photos and 3D tour!! As COVID dragged on I ended up needing to extend my stay for several months, which was incredibly easy to do though their platform... and if I ever had any questions their support team got back to me immediately. My host was also very attentive and resolved any issue that came up within 24 hours. All in all, I would recommend HouseStay to anyone who is in need of temporary housing, and I will definitely be using them in the future... Thank you HouseStay!!

Great service! I had the pleasure of working with HouseStay to find a place to live under a tight timeline. Justin was very thorough in providing multiple listings to fit my needs, and was very diligent and accommodating. Unfortunately, my plans changed and I was not able to book a property afterall, but I highly recommend using HouseStay and will certainly seek them out again for any future housing needs in Los Angeles. Thank you so much! Tara L.

even more than I expected! My husband and I had to stay in LA for 1,5 months and we were searching for nice apartments in reasonable price range and good real estate company. I was so glad to find HouseStay, because they provided excellent service (and I need to specify that I'm a very demanding person). They found perfect apartments according to my requirements. We were able to see the apartments before rental. We also had great and frequent communication - fast email replies within an hour and they even answered on my late phone calls (comparing to other companies which could reply email in a few days or not picking the phone during working hours). I had quick feedback on my needs during rental period as well. The deposit was returned to my bank account after 2 weeks as was agreed at the beginning. I'll definitely cooperate with this company again. Thank you!

Overall excellent experience and value House we rented was roomy and comfortable. The rental price was appropriate. The staff worked hard to meet our needs. When there are unforeseen issues arise, prompt responses and actions followed. 5 stars!!! Thank you.