Renata LeCaRaMeLle
ITAn unparalleled commitment to customer training The "12 Days of PriceLabs" webinars were impeccably organized, allocating the first 10 minutes for clear explanations and a generous 20 minutes for addressing questions. Each answer was complemented by a link to the knowledge base. Daily summary emails reiterated concepts and provided links to related knowledge base articles. The inclusion of real-life cases for discussion and feedback requests on actual issues was particularly beneficial. PriceLabs continues to impress with exceptional customer support and valuable, content-rich webinars, demonstrating an unparalleled commitment to customer training.
DNBV
VNBest in Class! PriceLabs provides Very high ease of use and stellar customer service. It's a must-have for anyone in the industry and easily generates a positive ROI within weeks. Initially, we had some challenges during the setup process as all our listings were pulled in automatically. Which were too many, and made the UI overly packed with irrelevant units. Apart from that, the only thing PriceLabs must improve, in my opinion, is the loading speed of property rates. Whenever one selects a listing it takes way too long.
Maksat
GBthe tool that I relied on is being… the tool that I relied on is being destroyed in front of my eyes. its no longer usable: 1. based on my experience and other professionals (London), model is no longer working. extreme seasons and weekend spikes are not being booked so their algo is stupid. 2. UI upgrades make the app unusable, especially the calendar Happy to reconsider the review if you revert the calendar UI
Customer
GBThis product is a gamechanger This product is a gamechanger. I have struggled for 10 years to know how best to price my vacation rental. Not only does Pricelabs give me the confidence to understand why I select a particular price but it keeps an eye on things to let me know when the market circumstances change. The impact has been immediate and significant. And the support is excellent into the bargain. I am delighted to have found Pricelabs and highly recommend them if you rent any kind of holiday property
Sivan
ILI don't think it's very reliable My experience with price labs so far has been as such: 1. Integration with Smoobu - Smoobu blames Pricelabs, which blames Smoobu bottom line - I have to disable VRBO 2. Slow. The system is hilariously slow 3. Geolocation - My properties are in Thailand yet are geolocated to Germany when comparing hotel prices. I opened a ticket and talked to support – Yeah, we will send this to the Data Science department. Well, I’m still waiting for a response, and hotels are still in Germany, 4. Prices unreliable – 1 bedroom apartment X3 more expansive than a two-bedroom apartment in the same condo