Great location Great location, clean rooms, free hot breakfast, shuttles, game room was pricey at $1.00 a game, pool clean, beautiful, hot tub, tiki bar, laundry facilities, full fridge, exercise room .. we had a wonderful experience .. we wish they had more choices going/returning from parks (Uber jacks up their prices)

No one would answer the front desk… No one would answer the front desk phone. Requested foam pillows and only had feather in the room (we are highly allergic). Took 5 tries and 2 hours to resolve. No front desk person after 9pm and not told where to get additional assistance if needed after 9pm. Was told via message in the app that I was getting a $50 hospitality credit which as of today still has not hit my credit card. Tried to call hotel during the daytime and it rang off the hook. Very frustrating experience and plan not to stay at this location again.

Dirty washcloth on the floor when I… Dirty washcloth on the floor when I checked in, never got picked up or removed. Lack of towels and wash cloths available. Noise in hallways late at night. Hot tub not functional and dining was expensive and not very good.

Our resort stay was ok Our resort stay was ok. We didn’t feel that there were enough busses to transport us to and from resort. The reason we chose a resort on property was for the convenience with our 3 and 5 year old grandchildren. I realize that it is hard to find workers right now so we understand.

Great Place👍 Despite me having to work the whole weekend of my stay, I really couldn't enjoy my stay the way I wanted to. But overall the room was amazing, especially the upgrade room, it was beautiful, I recommend this place to anyone.