I gave three stars because we left a… I gave three stars because we left a bag at the room and you were helpful to ship it back. We stayed in high country Hays 2121. That placed was so outdated it should be against the law to put a place like that on a rental. We were there three nights and barely slept. The master bed was hands down the word bed anyone should have to sleep on. The carpet is laid down on a floor with what felt like holes in it. I guess some people wouldn’t care about these things but for this price in steamboat we would be staying in a much cozier place and right on the mountain. Anyway we gave winter park a chance but doubt we would come back at this point because there is better value/quality at other resorts.

We enjoyed our condo but after a day of… We enjoyed our condo but after a day of skiing it was hard to climb to the third floor! I would definitely recommend requesting a first floor condo.

No hassle check in and very friendly No hassle check in and very friendly. When I dropped off the keys though I explained that the heat was working again and that there was no dishwasher soap in the house. She seemed uninterested and didn't even thank me.

Dated & Short on Amenities Our 1 bedroom condo was very dated, so it didn't feel clean. The pull out bed was disgusting. Our kids are 7 & 11 and the 1 bedroom was too small for us. Even though wifi and fireplace were part of the online rental description, ours did not have either amenity. The rec center was the saving grace, so instead of hanging out in the condo, we spent most of our down time there. We chose Hi Country Haus because of the price and since it was last-minute, we didn't have many other options. We'll know to plan further ahead next time.

Good service and value We had very good customer service, both on the phone before the trip and when we were there with check-in and other interactions. The condo was nice and cozy. We upgraded to the two-bedroom and was perfect for our family of four (could have easily accommodated another 1-2 others on the sofa sleeper). Our beds were comfortable. Stayed nice & warm with both a gas fireplace and controllable electric heat in each room. Good value for the price.