Smokey Mountain Dream Really Disappointing We are regular visitors to the Gatlinburg/pigeon forge area. While the booking process was easy, the cabin was not what we expected. The kitchen was small, utensils sparse. The first morning the toaster caught fire, flames coming out of it. We reported it, the office said they would replace, later in the day we were told we would have to stop by the office to pick it up, they were too busy to drop it off. The furniture was dated, the couch in the living room was broken down, uncomfortable. The cabin was clean in the surface. The hot tub was not working properly, it ran constantly it was loud and vibrated throughout the cabin. We contacted the office, they said it runs to heat up, it was 80 degrees outside. The cabins were close together, there was a cabin across the street called “the party hut” the group there were loud all through the night, you could hear yelling at 3:00 am, every night we were there. The price of the cabin was the only thing outrageous about this cabin... we will look elsewhere for our next stay.

Outrageous cabins terrible customer service! We have been staying with outrageous cabins for years but not anymore. We rented cabin this last weekend and noticed an old dried blood stain on our sheets. We called the office for a new set, 8hrs later still no clean sheets and had to call again. Talk to the manager today and she said she thought the stain was created by us. Why would I make this up? My husband and are full time professionals and have no motive to make this up. Just thought we deserved cleaning charge back since we had to sleep with stain the first night without knowing it was present. Working in healthcare I know the risk of blood borne pathogens. Worst customer service!! Follow up to your reply. I NEVER said the stain could have been mine and there was not blood stain tissues in our bathroom. Why would I make the phone call in the first place if I thought it was from us? What lies!! By the way we took all the trash out right before we left. If I was going to make up a story up like this I sure wouldn’t left evidence. Geez. This is so disheartening. We visit Pigeon forge multiple x per year and stayed in all the major cabin companies including yours often. You can look at our record and call the rest and see we’ve never had a compliant until now. This is not about a partial refund, trust me we don’t need one. It all about the lies you are accusing us of. I can’t believe this. Shame on you and your staff!! I’ll pray for you all!!

We recently stayed at a cabin named … We recently stayed at a cabin named "Tennessee Treasure" with outrageous cabins. The cabin was beautiful and and the view was amazing. We have rented several cabins from outrageous cabins and have always been happy with their cabins and their service. However, we live in Michigan, and we had driven over 550 miles to get to this cabin, and I was so excited to get to relax in the hot tub. When we got there, the hot tub jets were broken and we could not get them to work. Outside of that disappointment everything else was awesome. Probably will stay with them again.

Outrageouscabins was very nice and … Outrageouscabins was very nice and polite upon checking in but we were disappointed in the cabin. The couch was missing a leg which caused it to sit uneven and be slopped. The couch was very narrow and not comfortable for sitting. The log walls had alot of dust hanging on them and with allergies it was not good. However the beds were very comfortable and we did get good sleep while were there.

We stayed in Tucked away July… We stayed in Tucked away July 15th-20th. This is the worst cabin I have stayed in to date. I researched the cabin, checked reviews, all were good- they must have not published the ones that weren't. I will admit it was a nice cabin but we found roaches, dead and alive. Ants on the counter tops in the kitchen. Dishwasher didn't work, tv upstairs had no satellite service, Lamp next to the bed didn't work. Some outside lights didn't work. Porch was filthy and couldn't be used, the cleaning crew could have swept the porch. We did sweep the inside and swept up the previous guest dirt that wasn't cleaned before our arrival. We had to go through all our belongings looking for ants and roaches and had to keep our clothes in the vehicles. We ended up finding a pet friendly hotel to move into .... reported all this to the staff and seemed unconcerned. Will not use Outrageous cabins again ...... very disappointed