Extremely disappointing After booking made to an accomodation that stated dog friendly, learned it's not actually dog friendly, so need to cancel now. VERY frustrating and not sure how they won't make it clear during booking

Parkdeane Restorts booking Issues… Once we made our booking,almost impossible to contact them.No call line to talk to a human,the livechat feature was disabled.The new terms and conditions make it very hard to make amendments.They don't make it clear you have to buy a cancelation policy to even amend details. Pity as we really liked the park we usaully go to.

Parkdean Ruda, north Devon We’ve used Parkdean a few times now. Ruda, although a long journey, is a lovely park. Plenty for the kids to see and do and right on the beach. We rang to book 3 caravans and paid for a secured lot. Caravans were clean and ready upon our arrival. The only disappointment is that the water slide wasn’t available for 2024, we weren’t informed of this when booking, but rather found out via email closer to our arrival and then it was right down the bottom of the email, this also wasn’t mentioned when we booked in, however the kids enjoyed the pool regardless. All in all a really good experience with some cracking sunsets.

Small, quiet caravan park Lovely clean caravans, right next to the beach, staff are really friendly, Dan made our holiday great, Madi the singer sounds amazing, Bingo at 10pm (late but ok for us adults)

I tried to call Parkdean to make my… I tried to call Parkdean to make my booking but after being on the photo for quite some time I was cut off, then when I called back the phone lines were shut, so I guess the advisor just wanted to go home. I also tried a web chat but the answer were very vague and I'm still none the wiser.