This company posts fake VRBO listings This company posts fake listings on VRBO. I booked a stay through VBRO and never received check-in information. I called VBRO, they provided me with Vaction Rental Pro's information. I called them and they stated they had no openings and they posted the listing "by mistake". Ruined a ski trip, I'm out $1000 due to this fake listing, no vacancy within 2 hours due to a last minute cancellation by this company. Edit: just to clarify, Vacation Rental Pros are at fault here, VRBO is not. VRBO support was helpful in issuing a refund and searching for other accomodations. Unfortunately there's no vacant rooms nearby. It sounded like VRBO is looking into the inaccuracies of the postings by this property manager. Hopefully they drop them.

Ruined our Vacation!!! We booked property 3 months in advance and this company sent us an email 2 days before our family vacation to Disney World and said the owner cancelled. They did not assist us in finding another rental and said here's your refund. So, 2 days before we booked another place out of desperation (lucky to find one). They had horrible customer service and didn't have the decency to call only email. What if I didn't check my email until we got there. They ruined our vacation even though we made the best of it. DO NOT BOOK THROUGH THEM. Ohh and by the way if you cancell No Refund!! Horrible horrible horrible.

If I could do negative stars I would If I could do negative stars I would! I booked our Beachhouse a year in advance and they canceled our rental 10 months later with no explanation. Unbelievable! Now there are no vacation homes left for our dates and they were unable to put us in another house.

Customer service I understand your recent acquistion of Jackson Mountain Homes, but when I call the number listed on their website, I expect to talk to someone at JMH. Not someone in Hilton Head, Florida, or wherever. I will be watching closely on our annual Thanksgiving family vacation, I hope nothing else has changed or you could lose a loyal JMH customer. Thanks.

If there was a zero rating that's what … If there was a zero rating that's what I would give. I had booked a beach house for a vacation in palm coast. When hurricane mathew came through I was told that it was destroyed and I would get a full refund. Then I got another story saying it was severely damaged and would be ready before my vacation and I would not be receiving a refund. Long story short they never refunded any of my money. Never again will I ever refer anyone to do business with vacation rental pros