Eleni
GBGreat Service Levent was exceptional! He was so patient and fulfilled all my requests. We are going to use his services again. Thank you!
Gracey
GBAsahi showed exceptional customer… Asahi showed exceptional customer service. She goes above and beyond. I was already frustrated with my previous experience. However, she was able to turn the table. BTW, sincerity can be heard over the phone. And Asahi, you Rock!!
MICHAEL C
GBThe agent worked relentlessly to find me the correct dates and the flight l wanted… The agent worked relentlessly to find me an inexpensive ticket, and she did a lot of back and forth on the phone with me until she got me the Right ticket that l wanted and the dates... thanks
ATIAH K
GBI had a great experience working with… I had a great experience working with Spacey. He is an excellent employee with excellent customer service. He was very patient and guide me through the entire process. He was very prompt and responsive in timely manner. I will continue with his services and recommend him to my friends and family in future.
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!