Katie
GBJasper is by far the best customer service representative I’ve ever spoken to I had a very complicated scheduling issue with a co-issued flight with United and ANA. Jasper went above and beyond and helped explain the issue to me and helped me coordinate a chat with United to get the issue fixed. He was very patient and kind and knowledgeable about the process. I am so grateful for his expertise and helping me resolve this issue so that I can have this very special trip with my family to Thailand. Jasper truly cares about the customer and his dedication is truly remarkable. I am so grateful for all of his help.
DESOUZA/HENRY
GBMark went above and beyond his call of… Mark went above and beyond his call of duty. Very patient and very meticulous
Samuel And Maryann Yoder
GBMy first-time booking flights My first-time booking flights! Mr. Banks explained the trip details very well and was very helpful in answering any questions I had. It was a great experience. Thank you!
Jasmine Whaley
GBKarter helped turn what would have been… Karter helped turn what would have been a nightmare situation into an easy, complication free outcome that I was very satisfied with. He was very patient and kind. Thank you Karter for helping me get my flight corrected
Jordan
GBI was very very silly and booked my… I was very very silly and booked my flights for the wrong departure city - and noticed less than 48 hours before takeoff. Jasper answered my call and was not only helpful but very understanding of my situation. He helped me to cancel the mistake flights and book new ones (through a different airline that I would not otherwise used) and ended up saving me anywhere from $400-$1000. I am very thankful for jasper!! He took the time to listen to my predicament and walk me through the options I had. I feel very dumb for making the mistake I did, but Jasper did his best to help me fix it! (And he was very nice!)