Pavlus Travel Agent Customer Service Top-Notch Outstanding customer service by the Pavlus Travel agent. Every detail of our West Caribbean Princess Cruise was perfect, including private excursions planned by Pavlus agent. This was our first cruise and experience with Pavlus and we are already planning our next!

Pavlus is a very professional agency Pavlus is a very professional agency. They have several departments to handle the various phases of the reservation & follow-up process. And receiving a cash back after the trip is very welcomed. We even received some money prior to our cruise. If the agent a client is assigned to isn't available, another agent quickly stands in and handles the reservation seamlessly.

Continued Excellence I always book early and watch to see if prices go down. When they do I call and rebook. Melissa is always effective at working with us. Been with her for years and have never been disappointed. She also finds mistakes I have made and fixes them.

Pavlus Travel - Over Performs !! We have been represented by Pavlus Travel for close to 9 yrs now and their staff continues to over perform for us with special opportunities, as well as handling the trouble-shooting with airlines. We highly recommend Pavlus Travel for all your travel needs.

Traveling with Pavlus Travel I value coordinating all of our Viking cruises through Pavlus Travel. We have taken 3 River and 2 Ocean cruises and have 2 more booked for 2025 & 2026. Pavlus keeps us informed of Viking specials and they reward us with on-board credits. We have also used Pavlus Travel for two Globus and one Gate 1 vacation.