JOHN ANTHONY ROZKIEWICZ
GBRidiculous cancellation policy … We were a loyal customer & took five other trips with YMT in the past & have never been treated bad. We booked another cruise with YMT & unfortunately had to cancel due to my health. I have to undergo heart surgery & was unsure so we thought we’d cancel in plenty of time to get our money back, Cruise wasn’t scheduled to depart until 2025, & we canceled within 10 days of booking it. Nothing was done to warrant keeping our $500.00 deposit. Unfortunately YMT is keeping our deposit. Obviously money means more to the company than keeping good relationships. We won’t be using YMT services again!!
MARSHA GAYLE MCGEE
GBYour representative Sophia Duarte could…not have been any better!! Your representative Sophia Duarte could not have been ANY more knowledgeable, helpful, gracious or kind. I don't believe you could have a better employee. I would give her a perfect rating! Thanks to her, I feel confident in my travel plans and am looking forward to wonderful trips!
RUBY EMILY FLY
GBMy fifth trip with YMT My fifth trip with YMT. Agent was very knowledgeable and helpful.
PATRICIA ANN NYLAND
GBAgent was very friendly and worked hard… Agent was very friendly and worked hard to find us flights—- from two different airports. Comparing flight times from both to get us the most convenient flights.
B.W.
GBhelpful and knowledgeable… Tammy was helpful and knowledgeable about our trip. She answered all of our questions.