Website was hard to use Website was hard to use & kept timing me out! But Marianne worked out all of the details for us!!! She was perfectly AWESOME!!!

Jasmine Watson is the BEST! I have a cruise planned for THIS WEEKEND and my companions have been a mess! One dropped out, another person was able to take his place, but then had to cancel and THEN got clearance to go after all, but AFTER I had called cruisebound to cancel his spot. Each of these changes required that I contact cruisebound and get them to alter the booking. They did amazing magic for me! Namely, Jasmine Watson! She was my hero through this whole process and handled everything like a pro! Thank you Jasmine, you deserve a raise!

very helpful and friendly very helpful and friendly, responded quickly and answered all questions

Francine is the best Francine, the customer service operations supervisor help me solve an issue that I was having trouble with for over a month. She was incredibly personable and understanding with my situation and took care of the issue within a few days. I am extremely grateful for her and her wonderful customer service. It is such a relief to have someone help you that truly cares about you as a customer. Thank you Francine you are amazing! I will recommend anyone to Cruisebound because of you!!

Will use again It was very easy to reserve the booking. But I didn’t double check something when paying and realized I made a mistake (definitely my fault) and cruise bound helped me fix it!