The customer service is amazing The customer service is amazing. I got a call within an hour after booking a cruise and she was able to confirm everything and even change my rooms to a better experience without me asking about it. I was astonished and I’m glad I booked with CruiseBound. This is my first time and I will never go back to other websites.

Dealing with Jeric was amazing! Dealing with Jeric was amazing! She was attentive to detail, and did everything she promised in a professional and prompt manner.

Jeric best person🔥 I just wanted to let everyone know that Jeric is definitely added value to your company. She helped me navigate through all of my questions. My changing of my trip very understanding. She never got frustrated with me and all my requests. I just want to thank you very much Jeric You made a stressful situation, very manageable and you did it with grace. Thank you very much.

I would think twice before booking… I would think twice before booking through Cruisebound they will nickel and dime you all the way through the process. they don't even include the ride from the airport to the ship (which by the way I also booked through them 12 Miles wanted to charge me $136.00) I will never book with them again. I had to dig into it to even find out that it wasn't included. Sad

Francine was fantastic Francine was fantastic. She took my case after I dealt with another rep. She immediately called me and asssited in resolving my issue. She was very professional and courteous ..overall great service