Kim
GBGreat experience Great experience! Anthony Stefan was extremely helpful - he made this process very easy - and was available for questions. I would highly recommend!!
Ruthanne
GBAwesome Customer Service Dominic, our customer service representative, went above and beyond to gather information on travel options for us. He stuck with us every step of the way to make sure everything would go smoothly. And what gives us confidence? Because Dominic aced the trip for us from 2023. He's the best!
Neil
GBTwo key areas...personal touch and pro active updates Two key areas...one having the personal touch and being able to speak and email someone Secondly having pro active updates being sent and advising of any changes rather than being expect to check online..
Patricia
GBGreat experience with it was the first… Great experience with it was the first time using your services. Always there to answer question ever though I’d already received email that I’d hadn’t seen. Will definitely refer anyone that ever asks about flight services.
Nanci Leach
GBCommunication was good until it came to the process for payment Communication was good until it came to payment. I believe it should have been communicated that the payment was going to changed in 3 different transactions. This was not told to me and as a result my bank put a hold on my account and because the payments were going to some other entity than business class.com, I couldn't tell if it was fraudulent or not. It resulted in a lot of stress and phone calls with my bank and the supervisor Odetta at businees class.com