Jill
GBThank You So Much! Efficiency, speed, courtesy...Thank you SO MUCH!
William Lowry
GBEverything went as promised. Everything went as promised. 2 comments- i am mobility impaired and had specially asked that the 2 suitcases be picked up by FedEx from my condo unit 709 vice me having to carry them down to the first floor in another building to Condo Association Front Office. I got a call from the driver who said he didnt get that word but did come to my unit for pickup. On the return dropoff, i had to made my own arrangements to get suitcases from Front Office to my condo unit 2-My bags needed be on the ship February 27; pickup had to be no later than february 16, according to your customer service rep. My bags arrived in miami february 20, 7 days. Consider too much cushion-VA to FLA, Return also took only 4 days.
Maybell Hall
GBDelayed pick up. Although, the pick up was delayed, you and FedEx worked together to get my suitcase delivered on time. Thank you!
Jerry Kane
GBFast and easy Easy to use and delivery was surprisingly fast.
Charles Clemens
GBWe’ve been using your service for a… We’ve been using your service for a couple years. Only one time everything not great but that was because weather issues in the country so no issue. Maybe a tad expensive but I have to remember the convenience we’re paying for. I will say this. Don’t ever get so big that you change your customer service on the phone. It’s always top notch