Betsy
CAThe planning stage of my trip has been… The planning stage of my trip has been so smooth with the excellent customer service from the team at Portugal Getaways! They are quick to respond to any questions and they are eager to make your trip as you wish! Looking forwad to my trip
Barbara Twiner
CAMadeira tour It was disappointing that our 2nd flight was canceled The passengers were offered a lunch credit but not in English There was a lot of confusion/lack of organization in rebooking. An employee took us over and said that she would help us but kept getting distracted. Finally we got into another lineup .The 2 night hotel stay in San Miguel was very good with meals included. Noone from tour company contacted us (via e mail) to let us know about the revised transfers/hotel arrangements The included tours were good value
Kari P
CAExcellent company Excellent company! Emails were immediately responded to despite the time difference. Agent Ana went out of her way to accommodate requests and was very patient with the numerous questions my clients had. I would not hesitate to recommend this company. Their knowledge of the area and options for hotels/tours/transportation has made this a great experience.
Sarah G
CAAmazing customer service! Margarida was incredible to work with! She replied to my many messages and questions promptly and tailored our travel plans in a way that made sense for our family while keeping our budget in mind. She is very knowledgeable and friendly and I felt very confident booking our family vacation with her. I would definitely recommend Portugal Getaways to anyone who is looking to travel to Portugal.
Kelly Swanson
GBItinerary was great Itinerary was great. Loved taking the train and not having to drive. Had our flights customized which took a little persistence but in the end, it all paid off.