I’m convinced I was scammed. The representatives I talked with were polite enough, but I am convinced I was scammed. I have reported this experience. My call to Delta Airlines was intercepted by Infinity Travel. 🤷‍♀️ M. as much admitted that this happened. I’m also convinced that I paid WAY more for my tickets than if I’d actually reached Delta. BTW, my trip was booked with American Airlines by S. A. instead of with Delta. That should have been my clue to not continue the transaction. Additionally, M. was quite insistent about opening this review while he still had me on the phone when I called to inquire about some flight changes. It’s becoming more and more difficult to recognize scams immediately.

Victor and Rebecca were very helpful in… Victor and Rebecca were very helpful in booking a complicated air reservation. When a minor problem came up they were prompt in pursuing a solution. Very friendly and professional.

Mack Mack was able to make my experience seamless and comfortable while helping me on the phone, he showed a high level of professionalism and composure amidst my strenuous issue. I tip my hat to him and all the coworkers that have the pleasure to work with him.

Jeff was very informative Jeff was very informative. He is very enthusiastic in serving our needs. He is a very skilled employee for you. Thanks for the service.

5/1/2024 5/1/2024 We want to acknowledge Rachel Brown for her outstanding customer service. She made me and my husband feel that she truly cares for us. We would like to recommend her for a raise in her salary. All the best! Mr. and Mrs. Rodney and Ofelia Warren