Responsive and Reliable David did a great job with us communicating both while planning the flight and leading up to our departure. Excellent customer service. The trip went very smoothly and the pilots were top notch. Defintely will use them again in the future.

Had to get home fast. This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.

Outstanding and informative pilots Outstanding and informative pilots Professional in every regard Pre-flight contacts to check on our status Interior of aircrafts fresh and clean Toilets clean and functional On-time departures Shook hands with us as we departed the aircraft

Some excellent, some left a bit to be desired The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.

Great communication and experience Great communication and experience. Provided multiple options, answered all questions, easy to reserve (click of a button), and communication was clear and timely. Aircraft was as described (infact a bit better than expected), pilots were fantastic and continued with providing a high touch customer service.