Vietnam Globus Tour First and foremost, our tour guide Dinh was outstanding. He knows his stuff, excellent customer service and he made our tour great! He even met us at the airport in Hanoi at 1:00 a.m. to get us to our hotel when we first arrived!! Second, our accommodations (including food and beverage services) were all excellent. Third, our daily excursions/activities were all very good and as promised, and more, in the information we received ahead of time. Fourth, the communications by Globus with us was excellent. Confirmations, Travel Documents, Travel Packet and the app were all really good and very useful for us.

We had the most wonderful tour… We had the most wonderful tour guide/tour director, Robert Marks. He knew so many things and treated us with great respect. We would recommend Globus just based on Robert. In addition we had great accommodations and a small (6 people) group of congenial people.

My fantastic experience Very pleasant and they knows their stuff fast and very friendly service and reasonable prices as well.

This was my second Globus tour This was my second Globus tour. Michael the tour guide was very knowledgeable, personable and helpful as well as Barry the coach driver, they were both great! Definitely enjoyed this trip. The price was excellent I checked out several tour companies and Globus had the best deals. Booked another trip in November to Ireland. I would definitely recommend Globus Tours.

ALL SHOULD BE AWARE THAT THE COMPANY DOESNT WANT TO HEAR FROM YOU ALL SHOULD BE AWARE THAT THE COMPANY HAS A POLICY OF RETURNING ALL MAIL SENT TO THE COMPANY WITHOUT OPENING IT. WE HAD A SITUATION IN TRYING TO PAY FOR OUR TRIP AND AFTER A LOT OF EFFORT WE FINALLY WERE ABLE TO PAY. THE ISSUE WAS THAT THE COMPANY CANT PROCESS CREDIT CARD PAYMENTS OF GREATER THAN $20K- HOWEVER THE CLERK DIDNT KNOW THE RULE SO MUCH TIME WASTED ON OUR PART. THUS I WROTE A POSITIVE NOTE TO SCOTT NESBIT THE CEO ONLY TO HAVE IT RETURNED AND THUS i FOLLOWED UP AND AFTER 3 CHAT EMAILS I LEARNED THAT IT IS COMPANY POLICY NOT TO EVEN OPEN LETTERS- JUST SEND THEM BACK UNOPENED!! IF ONLY THEY WOULD PUT A STATEMENT ON THEIR WEBSITE TO THE EFFECT " PLEASE NOTE WE DONT WANT TO HEAR FROM ANY CUSTOMERS WITH REGARD TO COMPLAINTS OR SUGGESTIONS = SO DONT WASTE YOUR TIME CONTACTING US "