George
GBEverything Everything! Cara is the absolute best support person I could ask for, and Chris goes above and beyond as our guide. It is all about the people, and they are two of the best.
Maggie A
GBTerrible Experience in Paris We went to Paris with my son's class. We had three tour guides, didn't follow the agenda, and didn't even get to see sites such as The Louvre. I've tried contacting ACIS numerous times over the last month about my experience and received zero response.
Rachel Safier
GBACIS came to our rescue with diverted flight to Paris! Our recent direct flight to Paris from SFO was diverted due to engine issues. With long hours at the airport, re-routing, and ticketing issues, ACIS stepped in and covered day hotel booking & reimbursement. ACIS also was available by emergency call to facilitate airline booking and hotel reservations. I felt reassured knowing what to do with ACIS when we had baggage issues and delays. If ACIS wasn't so supportive, I would have completely had a melt down.
Angela Newman
GBACIS is the best company for student… ACIS is the best company for student travel. Their customer service is amazing. But the most important thing is safety. I always feel safe by the hotel, tours, and resturants they choose. They will also work with you to add extra attractions. Their tour guides are amazing and share a wealth of information that is fun and exciting for all. The hotels are always clean and located to near attractions. Transportation is also safe and clean. The costs for a trip is reasonable compared to what you will receive. I have used ACIS for over a decade and they are amazing.
Melinda
GBCustom Route with Short Exchange for Language Teachers!!! We did a 2024 Spring Break Tour of Germany, Switzerland, and France and had another great experience with ACIS from start to finish. Beth was very helpful with selecting a popular tour from the catalog and helped my school customize the route to include two days at a school in Germany where we did a language exchange with students learning English. Our tour manager, Sam Harker, was integral to the smooth organization of the trip. Flights, hotels, and meals were as advertised and families were able to use the ACIS website well. Although the tours are expensive, it's so nice to know ACIS does a great job with vendor quality and follows through with teachers to make sure they are pleased with the experiences. One additional note: We were able to apply a student voucher from a cancelled March 2020 trip on our tour! My former student's parents were so relieved to be able to sell that voucher to a current participant to get almost all of their refund processed. I was really impressed ACIS allowed a voucher to be applied to an account so many years later.