Mary
GBTrips are great but… Our only issue on all the Trova trips is being able to find the transfer person or driver when we land. My suggestion is they wear a certain bright/Neon colored shirt with a large sign saying TROVA and the hosts name LAURA CALDWELL, under it. And they have it displayed clearly to be seen in the meeting area. Our last trip to Japan with Laura was a major f-up. The driver was unaware of the group coming in to catch the 5:30 shuttle to the hotel. It took over an hour to figure out what went wrong and how to fix it. There were four of us(2 groups of 2) and if not for the Trova app, we wouldn’t have found each other! Laura reimbursed us for the Taxi ride from Narita to our hotel.
Jennifer
GBCosta Rica Woot Woot Costa Rica with the Woot Woot Queen was nothing short of amazing!! Love the energy Lacee provides & Loved our Guide Ivan & Driver Edgar! It was clear Edgar was a very experienced driver & Ivan knew the History & Area's which we traveled very well!
Karla G.
GBTrova and Annelise Baer organized an… Trova and Annelise Baer organized an amazing trip to Egypt. The in-country guide was amazing! I cannot say enough about how great Hany was. We hit the the pyramids in Giza and Saqqara, the temples and tombs in Luxor and extra side excursions as well. I cannot recommend the trip with Annelise Baer enough!
Grace Meidanis
GBExcellent Customer Assistance The assistance overall and personalized service. We had a few people miss flights and lose luggage. Trova's assistance was great as they got everything resolved and those affected did not lose out on the trip. The pre trip offering is something everyone should take in case of any hiccups with airlines/transfers, etc. It is worth it so take advantage of that offering. I will be travelling with Trova Trip again fort sure.
Angela
GBWell planned/Excellent Guide Well planned trip with an excellent local guide and lots of activity. The days were long packing in so many experiences but there was also free time and opportunities to skip activities if you chose. Our guide was well versed and always punctual. I appreciated keeping the same guide throughout the week and multiple cities.