Paul Wegner
GBKevin definitely took the time to… Kevin definitely took the time to locate my requests. Multiple times. Very grateful for his help
Charlotte Pagano
GBThere were changes with our flight from… There were changes with our flight from Boston to St. Louis and Aaron took care of us and change the flight to a different airline so we had a nonstop flight. Very much appreciated!!
Julie Roydhouse
BEFast and efficient communication Fast and efficient communication The whole process went thru very smoothly
Amna Qureshi
GBNot happy with their service at all! Not happy with their service at all! Firstly they took money out of my credit card without my consent and when contacted they claim that they have cancel ticket and money will be refunded but I am still getting emails that your flight is booked. Also when checked with airlines they also confirmed the ticket is not cancelled or refunded. They think everyone is dumb and whatever they will say we will believe. I gave them enough chances but all in vain! Evelyn Gray was the first one I contacted who charged me without my consent and then their supervisor Raymond keep insisting the ticket is cancelled and money will be refunded despite me checking with my credit card company and airlines that the ticket has still not been cancelled. Do not know who to believe! Disappointed!
Racheal Cooper
GBI have never used a travel agency… I have never used a travel agency before. This was my first time. I was contacted by Eugene within hours with an impressive quote for business class which saved me thousands of dollars more than what I would have paid for using Expedia or kayak. He was very resourceful, responsive and reassuring through the entire process. I will definitely be using them again for my upcoming trip in December.