Suz
GBNeed details when finished booking I appreciate the ability to quickly search for multiple options quickly and efficiently. I also like the different options for searching (departure time, arrival time, different cities for stops, etc). Once the booking was confirmed, I didn't like I couldn't access the detail of the flight. Everytime I click on the booking number, it takes me to a customer service query page. I had to go back through my emails to find the flight details that I just booked. That's why the three stars.
Ken
GBTRACY Tracy made this SPECIAL!..After numerous attempts on line and even more by phone..(terrible connections, and being put on hold)..I finally reached TRACY in New York! Success with my $32,000 BOOKING!.. Just a party of 4. Tracy even arranged a small commission for me. I have other issues, not with Tracy for sure) The real test of this review.. If I actually hear back from someone about my not being able to access your booking website. and of coursse when to expect our commission.
Tarita Davenock
CASHE KEEPS YOUR BEST CLIENTS HAPPY!! The main reason that we continue to build a relationship with Fare Buzz is due to the exceptional service we receive from Anna. If you review our booking History, you will note that we tend to mostly book Business Class, and Anna insures that we are happy and well served. You ask for Date of Service and there are too many to list; as we hope to continue to build a relationship with Anna and Fare Buzz. Tarita Davenock CEO Travel For All
Charles Lewis
GBVery professional and polite My name is Charles Lewis and I am a Inteletravel agent. Today I made a reservation for a client with Elgart. He was very helpful and patient as the call was a little muffed and he had to repeat on a few occasions. Very polite and the overall experience with him was just pleasant. Every time I have had to contact Farebuzz for assistance it's been a very good experience! Thank You Farebuzz for being so professional and friendly!
JKing
GBExcellent support for an unexpected change Clients had a Christmas Markets cruise pulled out from under them because the vendor chartered the sailing. Accepting the alternative offered meant that they needed to make a substantial change to their flight arrangements. Fare Buzz did an excellent job changing their flights to new dates and new cities with minimal cost to the clients. One pair actually had no change fee! The support was truly amazing.