Delayed - non shipping of order After ordering and paying for express shipping, my order has not been dispatched post the maximum timeframe for express delivery. Customer service post taking order and funds ordinary. Cannot comment on the quality of the products as they have not been delivered.

The products are good The products are good, the warehouse staff not so much. Their Customer Service is great and responsive. I have ordered twice from them now and this time I received the wrong product. CS says they are going to make it right so we will see.

The best quick trip bag you will ever need! My bag was sent out in a timely manner and I received it as promised by your company. Once I opened it the packaging was very nice and professional. The bag itself is everything I thought it would be. It is amazing quality and very practical for what I look for in a travel duffel. I just used it for a three day trip to Las Vegas and I was able to put 2 pairs of shoes, and 4 days of clothes including a suit in it. Plenty of room in there for all of my travel needs so much so that I didn’t have a need to check a bag in at the airport. Just my travel bag. You guys hit it out of the park with this one. Great job!!

Pros and Cons Cons: 1) The zippers are a bit on the cheap side – too small and not sturdy enough, so there is a big fear of them snapping. 2) It's hard to carry around compared to traditional check-in luggage with wheels. The bag can fit a lot of clothes and accessories, which is great, but that also means it's hard on the shoulders to carry around. Pros: 1) You can fit a TON of clothes and accessories in this bag! Not having to check a bag is priceless. It fits perfectly under an overhead bin. 2) The shoe compartment is amazing – I actually fit TWO pairs of shoes in there. 3) There are tons of pockets on the side and outside of the bag. Love that. 4) The garment bag is a nice touch, and my suit jacket and pants were relatively unwrinkled after a day of travel. My dress shirt was a bit wrinkled 5) The price is fair, and customer service is great! Overall: If the zippers were better and if there was a way for this bag to have wheels, it would be one of the best travel bags out there!

Cheap products no customer service… Placed my order but no shipping information was available so I had no idea when the bag would arrive. Emailed customer service for status. No reply but the bag arrived the day before I needed it. The zippers are flimsy but with a little effort will work. Since I was going to a tropical climate so my bag was packed lightweight clothes for a brief trip. Nonetheless on my first use the strap broke at the clasp. This made the bag very annoying to get up and down narrow walk ways and resulted me in leaving my favorite water bottle at gate because my hands were full with my boarding bag and the strapless bag. I got back from my trip and emailed customer service. More than a week later still no reply hence my review. Go with any other company. Don’t waste your money.