Outstanding Chick Trip Jack McCabe from Vaya organized our trip to the Galapagos and Machu Picchu. We had terrific accommodations and food. Guides and or drivers met us at every turn to escort us seamlessly to our destinations. Most importantly the guides were passionate about their subject so our excursions were informative and meaningful. The real test came when we had transportation issues that had nothing to do with Vaya. We contacted Jack after hours. He returned our call quickly to make certain everything got worked out. It was the trip of a lifetime and Vaya will be the first call for my next trip to South America.

Vaya helped us plan the right trip for our needs....highly recommended! Typically, we plan all of our own vacations. In this case we didn't have the time to do the research, so we found Vaya on the internet. After a few phone conversations about what we wanted to accomplish, James K. worked with us to design our itinerary. We were pleasantly surprised at every turn with the guides, transportation and hotels he booked. Our adventure was enhanced greatly by the friendliness and experience of the people Vaya uses for these trips.

Excellent Customer Service My wife and I recently returned from a 3 week trip to The Atacama Desert and Patagonia. We worked with James Kinard from Vaya to plan the vacation, and everything (including the weather ) went off without a hitch. Transfers were great and the properties fantastic. James went above and beyond for us tracking down silverware that we fell in love with, but were unable to find when we returned home. We would definitely reccommend Vaya and James Kinard to anyone planning travel in South America.

Trip was wonderful Trip was wonderful. The hotels chosen for us were perfect as were the guides and sights we visited. We felt that we got a really good feel for the country and its history while meeting interesting people and having wonderful tours and food! Gabrielle Venturi: I think she is fabulous. Extremely helpful during the planning and attentive to details which I loved. Will absolutely continue to book trips via Gabrielle! Love the phone call predeparture that helped answer final questions.

There aren't enough superlatives for Vaya Without a doubt this was the most organized, well-run trip we have ever experienced. Our tour guide in Cape Town for the Cape Point Peninsula tour was exceptional, a local with a front of knowledge the limits of which we never found. Fast forward to Leopard Hills and our safari - here are located the most friendly and courteous people you could ever wish to meet. The food was exceptional (and ever present!). Our guides amazed us with their knowledge and enthusiasm, and the trackers are something to behold, also happy and kind and willing to chat, answer questions, and teach us everything we wanted to know. Every desire that we expressed in our initial sketch of what we wanted was handled and met, and Gareth or Stephanie never failed to respond quickly to any contact/email. I have already asked them about preparing us for our next trip.