Excellent Customer Service From the moment I called and spoke with Roman I felt prepared and at ease that I would be able to effectively get through the expedited passport process; I also appreciated his personal text follow up. I met with Ally and she was excellent. She walked me through everything and did it with a positive attitude. Overall, they took what could be an anxiety filled experience to a seamless process that I felt supported throughout. Thank you!

Best passport experience I could have asked for! Painless, incredibly quick, friendly staff. Roman and his team made this otherwise possibly excruciating bureaucratic red tape nonsense feel easy and 100% stress-free. I was unsure of which passport agency to visit, but with weekend hours I decided to go with Rush Passport. I was having a terrible bad luck kind of day and I knew I wouldn't make it to their office before they closed at 2pm, so I called Roman and he offered to wait for me until I arrived- ended up being 1:57 or something ridiculous. They were kind, lightning fast, never made a stink about staying late, and I was out the door by 2:18. This rare customer service really turned my whole day around. Had my passport in hand 4 days later. Such professionals. Highly recommend!!!

Rush Passport is incredible! Rush Passport is incredible. I was unaware of the rule that passports needed to expire in less then 6 months when traveling internationally. I called Rush Passport and they guaranteed my delivery in 4-6 days. This allowed me to make my flight/avoid a hassle with the state department. Truly 10/10 service. The people who work there are incredible, so patient and understanding, and really will do whatever they can to make things happen for you. This was the only expedited passport place in the city that guaranteed quality, fast service. Don’t look anywhere else!

The service was great because of the… The service was great because of the two most incredible people that helped us a lot, Roman and Daisy. They were very patient with us and they made sure that there is no error in any of the applications that we filled out. And of course we got everything on time, we definitely recommend the company rush our passport.

Passport in 5 days (!) vs 14+ weeks Roman and his team are awesome. I received my passport in just 5 days(!) vs. 14+ weeks (!!) through the regular “expedited” process services. Super knowledgeable team - this is my first American passport, I just got naturalized. They helped me through every step of the way. Can’t recommend them enough, worth every penny