Great service and expertise with flights and Russian visas. I've had great experience working with Alex. He has helped me get a Russian visa multiple times, letting me know which documents are important and which ones to leave out. For those of you born in the former Soviet Union, this process got way more complicated in the last several years but they will guide you through the process with whatever documents you do have. I've booked several flights with Alex. Prices are better than other online sites, especially when you have multiple connections and/or stops along the way. Great service and communication, flexible when it comes to short notice trips, and very helpful.

Moscow and St Petersburg private tour We recently returned from an 8-day trip to Moscow and St Petersburg that was arranged by East West tours. Alex was very efficient and lined up guides, hotels, transport and the tour itineraries. We were very pleased with all the above. Alex also helped us with the air travel. We highly recommend.

Very happy with East West Tours Our family have been using East West Tours to book travel for the last 20+ years. The air deals they find are always better than on the internet especially when it comes to complicated trips overseas including several connections. They have the same experienced and knowledgeable people working for the agency for many years. Together they provide an incredible travel resource, helping with visas, lodging, tour guides and other services. They helped us plan wonderful vacations in the US and overseas on many occasions. Their services is priceless. They are always available on the phone, via email or in-person. You can call them on their cell phones after hours and in case of emergency. You can always book a simple airfare online but when it comes to a more complicated trip using East West Tours is a smart choice.

To my agent/ East West tours To my agent/ East West tours As I have completed my tour to Russia, It gives me great pleasure to commend you and your team on the expert and professional performance. All the Tour guides, Namely, Nikolai in Moscow, Olga in the Golden Ring Route and Maria in St. Peters-burg were very friendly knowledgeable and helpful with good command of English. The drivers were expert and safe. I and my family, have really enjoyed our visit to this beautiful country. Thank you again and your company will be on my favorite list when planning my next trip. Walid Alyafi

Took care of everything I found this company on the internet and decided to give them a try on the basis of some testimonials on their website. They didn't disappoint! Although a little slow to reply to queries they were organised and thorough, they even picked up that Aeroflot had changed our flight details and not told us. When we got to St Petersburg, absolutely everything was organised and ran smoothly. The Hotel they picked was superb and our guide was excellent, in fact in six weeks of touring Europe she was the best tour guide that we encountered. I would have no hesitation in recommending East West Tours to anyone.