Experienced independent traveler but first time using a tour My 10-year-old son and I just came back from Rome-Florence-Venice and we thoroughly enjoyed it. It was our first time in Italy and first time using a tour. There were a couple of minor hiccups but our tour’s staff members, Hannah, Barbara, Rose, Wendy, Alberto, Sam were extremely helpful and pleasant to work with. They were super responsive via WhatsApp. I thought our itinerary was very reasonable. We mostly travel independently but the travel logistics were all pre-arranged for us. Thanks again for the top-notch customer service.

Very good organisation and availability & perfect guide We had a private trip (as a family) through South Africa with many different stops. Our guide was great, he told us a lot about the country, the politics, the challenges and of course the sights. We were unlucky at a hotel in Cape Town, but this was then rebooked (unfortunately this involved additional costs). The agents team was directly available and took great care of us and our problem. Everything was well organized in advance, all the tickets were there and our guide took great care of us.

The overall experience is good The overall experience is good. I would suggest that you come with friends other than travel alone. The team always communicates with me through WhatsApp, that made me feel safe. Some of the hotel staff didn’t speak English when I check in, that caused some confusion other than that it’s ok. I thought there will be a tour guide then with me from the beginning to the end but it didn’t. It feels like self assistant tour where I have to stay alert all the time. Different drivers will come to pick up me everyday but they are all kinda nice though. The tour company offered me free tango show and upgrade my room in rio to an ocean view. Overall the trip is pretty good.

Personalized responsive high quality recomwnded Firstly I will absolutely book with them again. Daily check-ins and confirmations of drivers coming and where to be etc were beyond expectations. They made a custom trip and found the best value hotels in every city and supported our independent trip amazingly. Guides and transfers were great and any time I had a question they answered within minutes! Highly recommended.

Great team and an enjoyable trip! The team - Amanda, Wendy, Alberto and Sam have done a great job supporting our 2-week vacation visiting Switzerland and Italy. They are very responsive to our inquiries and always do their best to accommodate last min changes e.g arranged last min transfer from Lugano instead Como when our train schedule got changed by the train company. All the tours arranged for us are of good quality, very friendly and courteous staffs. We enjoyed our trip and had lots of fond memories! Thank you so much!!